Data Deletion

Delete your account

You can delete your account yourself, without contacting us:

• In the iPhone app: Settings → Account → Delete account, then type DELETE to confirm.
• On the website: Settings → Danger Zone → Delete account.
• If you can’t sign in: email support@wevilly.com from the email address on your Wevilly account, with “Delete my account” in the subject. We will confirm by email once it is done.

What happens next

• Right away: your account is deactivated, you are signed out on every device, and your profile is hidden from other members.
• For 30 days: you can change your mind. Signing back in within 30 days restores your account as it was.
• After 30 days, we delete: your name, username, email address, password, bio, links, and profile and cover images; your role profiles (such as measurements, demographics, union status, rates, and representation details); the photos, videos, and audio on your profile and portfolios (headshots, reels, self-tapes, digitals, lookbooks, demos, press kits, and discography), your media library, and the images and videos on your posts, which we also delete from our media hosts unless a submission you sent still shows them (see below); your private audition logs and the off-platform agent and agency contacts you saved; your résumés and work history; your linked social and calendar accounts and their tokens; your privacy settings; and your sign-in sessions. Device push tokens are removed once you are signed out.
• What stays, without your identity: content that other members’ records depend on stays on the Service, attributed to “Deleted user” and no longer connected to your name, email, or profile. That includes the text of your posts and comments; messages you sent (which stay in the recipients’ inboxes); applications and submissions you sent, with the files shown on them, such as audition recordings, attachments, and a self-tape you sent (these stay even if the same file was also on your profile or portfolio, where it is removed); bookings and deals; credits on other people’s projects (production titles and roles stay; your notes and display name are removed); and other things you published for other members, such as opportunities, listings, tracks, and scripts. If you want something specific removed, delete it before you delete your account.

Want a copy first? Download your data from Settings → Account in the app, or from Settings on the website. The Privacy Policy covers retention in more detail.

Remove data from a connected social account

When you connect a social account (such as YouTube, TikTok, X, Pinterest, or Instagram), we store only what’s needed to show your verified follower count: your username and ID on that platform, your public follower count, and access tokens (stored encrypted) so we can refresh that count. We never post on your behalf, and we do not read your posts, messages, or contacts.

• Disconnect it. In Settings → Connected accounts, choose Disconnect next to the account. This immediately stops Wevilly from accessing or updating it. You can also revoke Wevilly’s access from that platform’s own settings.
• Erase what we stored. Email support@wevilly.com from the email address on your Wevilly account, with “Data deletion” in the subject and the platform name. We will delete the data from your connected accounts within 30 days and confirm by email. Deleting your Wevilly account also erases it.

Questions

If you’re unsure or need help, email support@wevilly.com and we’ll take care of it.